Surf Performance Recovery is committed to providing a best-in-class shopping experience. We fully stand behind every product we sell, but if a product doesn’t meet your expectations, we’re here to help with return solutions.
For that reason, we offer a 30-day Return Policy for most of our products. If a product does not support this policy, it will be stated in the product description.
If you decide you want to return an item for any reason within 30 days of receiving your order, you just pay for return shipping costs and we will help you process a full refund.
To Request a Return and Refund
To request a return and refund, please contact our Customer Service team at:
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Email us at shop@surfperformancerecovery.com
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Use email subject line "Return Request for Order <insert-order-number>"
- A Return Authorization and Return Instructions will be sent to you, if you return is eligible, and we will assist you in your return and refund
Exclusions and Limitations
This 30-Day Return Policy applies to all products unless listed below. Please view product pages for specific return details. Some manufacturer restrictions may apply.
Brands that are subject to a restocking fee plus return shipping costs are: Assault Edge Fitness, QuikCool Plunges, Supreme eFoils, Vitale Living
Products in which all sales are final are: Aethos Home, Harmonia Saunas, Stratos Studio
Return Eligibility
Conditions for Return:
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Unused and Undamaged: The item must be unused, undamaged, and in the same condition that you received it.
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Original Packaging: The item must be in the original packaging, with all labels and tags attached.
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Proof of Purchase: A receipt or proof of purchase is required.
Surf Performance Recovery reserves the right to inspect all return products and may reduce the credit if the product returned is damaged, not in "like new" condition, or incomplete. If shipment is refused or undeliverable, a 20% restocking fee plus return shipping fees will apply.
Please Note
Please note, our 30-day Return Policy is dependent upon our vendors’ return policies. If a product does not support the policy, it will be stated in the product description.